Refund policy

1. Introduction At Collabswatch.com, we are committed to providing you with quality products. If you are not completely satisfied with your purchase, we offer a return and refund policy as detailed below.

2. Return Period You have 14 days from receipt of your order to request a return.

3. Return Conditions

• Items must be returned in their original condition, unused, unworn and with their original tags and packaging.

• Damaged, used or incomplete products will not be eligible for refund.

• Some items, such as personalized or promotional products, are non-refundable.

4. Return Procedure

1. Contact our customer service at hello@collabswatch.com with your order number and the reason for the return.

2. Once your request is approved, we will provide you with the return address and detailed instructions.

3. Return costs are the responsibility of the customer, except in the event of an error on our part or a defective product.

5. Reimbursement

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be issued to the original payment method within 2 days.

• Initial shipping charges are non-refundable.

6. Exchanges We only replace defective or damaged items. If you would like an exchange for the same item, please contact us at hello@collabswatch.com.

7. Order Cancellation Orders may be cancelled prior to shipment. Once shipped, they must follow the standard return procedure.

8. Contact For any questions regarding our return and refund policy, contact us at hello@collabswatch.com

Thank you for shopping at Collabswatch.com!